When your EU flight was cancelled or delayed for more than three hours, you might be able to claim a compensation of up to €600. On this page, we collect links to the claim forms of each individual airline. We also compare different legal tech services that can help you if you’re overwhelmed with the paperwork. We will refresh this list every once in a while. (Last update: 24.12.2022)
Airline compensation claim forms
Airlines are not required to offer a compensation form on their website. If your airline provides an online form, it is probably the safest and easiest way to file your claim. However, in many cases, customers have to file their complaint individually. You can do this, using our free printable pdf template.
- Air France
- Condor – only via hotline
- LOT Polish Airlines
- Norwegian Airlines
- SAS – Scandinavian
- TAP Portugal – only insufficient refunds via self-service app
- Volotea – site mentions claims form but doesn’t provide one
The Legal Tech Industry – “Claim chasers”
Legal tech companies can support you by filing your claim in exchange for a substantial fee of up to 50% of your final compensation. However, some services offer better rates and can be a good option as they also handle all communication with the airline. They even take them to court if necessary. Legal tech companies are specialized to help passengers after delays and cancellations. But the best is, is that their service is free of charge, if your claim is unsuccessful. If you don’t have much time, you’re unsure about the prospects of your case, or you simply don’t want to deal with all the paperwork, these services can be a good option.
There is a difference in how legal tech companies process your claim. Some services outright buy the claim from you, which results in higher fees but practically zero waiting time. (Airhelp) Other companies only function as a debt collection service for private people. This means, you have to wait until they get paid, but the overall fees are lower. (Flightright)
How much money do you actually get?
The reimbursement rate is based on the distance of your trip.
- For flights up to 1500 km = €250
- For flights over 1500 km = €400
- For flights over 3500 km = €600
If your flight was cancelled or delayed, and you feel, like you need more information, make sure to read our full length blog on EU compensation claims. If you know of any other airline compensation forms or legal tech services you want to recommend, make sure to comment below.
Disclaimer: While we research thoroughly, we can’t guarantee that this content is up-to-date at all times, but we try our best. This article does not constitute legal advice and is not intended to be a substitute for legal advice and should not be relied upon as such. You should always consult an attorney for advice about your individual needs.
Affiliate Disclaimer: This article is not sponsored by Airhelp, but when you click on one of the Flightright or Airhelp links in this article and win your claim, Travel-4-free.com may receive a small commission.